These days, it seems that we have pretty much gone back to the working world outside but with a new mask fashion accessory. That said, it must have been a relief when meeting up with people in person when compared with online video meetings. Also, turned out that many Malaysians are fed up with it too for the past year.
A survey study was published by Uniphore revealed the challenges faced by each country in online video meetings. For the past 18 months, the survey showed that 74% of respondents felt engaged, followed by 68% feeling a meaningful connection. They noted that this applies in a wide area of fields such as education, training, sales meetings or counselling session.
You can view the entire infographics here
However, there are also many Malaysians finding themselves distracted or simply finding video calls boring. 54% of them admitted watching YouTube or streaming services while having an online conference, whereas 52% read social media/online news. Some also would just go to the bathroom (40%) or do online shopping (31%) in the middle of an online meeting.
There are many factors on why Malaysians dislike video calls increasingly throughout the months:
- 41% of them couldn't tell if others were engaged or not
- 30% of them would prefer multitasking during video calls
- 29% of them are camera-shy
- 29% of them don't like to get ready for it
- 29% of them couldn't get converse their message effectively
Despite these stats figures, 80% of Malaysians said they are still open to the idea of using automation or AI tools to help improve video conversations. If you would like to read the full report, you can visit the webpage here. Stay tuned for more trending tech news at TechNave.com.
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