A few hours ago, CIMB customers have been experiencing server lag on the OCTO App. The bank has already acknowledged the intermittent slowness, and its team is working to resolve the issue.
What Happened?
On both CIMB's Facebook and X accounts, CIMB customers are complaining of facing intermittent slowness when using the bank’s digital platforms, including the CIMB OCTO App, CIMB OctoBiz App, and BizChannel@CIMB. CIMB has assured users that its technical teams are actively working on a fix. While no estimated resolution time has been shared, the bank has committed to keeping customers informed as progress is made.
In the meantime, CIMB expressed appreciation for users’ patience and understanding, emphasising that restoring smooth, reliable access remains its top priority.
Waiting for the Fix
Usually, CIMB would give a heads-up about its upcoming scheduled maintenance and cooling-off period. But this is not the first time the bank's app has experienced slowness, as the last one happened in January 2025.
For now, CIMB customers will just need to be patient and use other online payment or card methods. Stay tuned for more trending tech news at TechNave.com.
COMMENTS