On 2 December, Celcom Axiata Berhad won three awards from two well-known tech publications - PC.com and Hardwarezone.com, consecutively in the same week from their year-long effort on customer service and providing the best user experience.
This marks Celcom’s second successive win in two years, for winning Best Telco Brand 2015 at the HWM+HardwareZone.com Tech Awards 2015; and getting two more surprises at the PC.com Readers’ Choice Awards Night 2015 with Best Customer Service for Telecommunications and Best Post-paid Service Provider.
“We are thrilled to have been recognised with many such awards in a short span of time. These awards are solid acknowledgement that we are on the right track in moving towards a new frontier – which is the digitalisation of our products and services, coupled with enhanced network capacity and delivery. The awards validate our goal in delivering the best in customer experience in every aspect of our services, while we inspire innovation and excellence amongst our employees and we will continue to uphold the high standards for the industry,” said Dato’ Sri Shazalli Ramly, Chief Executive Officer of Celcom Axiata Berhad.
Celcom Axiata Berhad, Chief of Sales and Marketing Officer, Zalman Aefendy Zainal Abidin (left) receiving the Best Telco Brand during the HWM +Hardwarezone.com Tech Awards 2015,
from HWM editor, Michael Low (right)
Celcom Axiata Berhad, Head of Service Operations, Gulshen Kaur Siva Singh (fourth from left), Group Brand Manager, A’an Sriyani (center) and team during the PC.com Readers’ Choice Awards Night2015 awards for Best Customer Service for Telecommunications and Best Post-paid Service Provider.
The voting by HWM+HardwareZone.com was done during 7 September until 15 October online, and also in Low Yat Plaza on 9 October until 11 October for readers and consumers to vote which brand gave them the most satisfactory result in the best of tech products, software and services in computer, consumer electronics, communication and digital entertainment sectors including telecommunications.
The PC.com Readers’ Choice Awards Night 2015 on the other hand, is the 15th annual award that honours the 32 best-in-class corporations for hardware, software and technology in this country that have submitted their products for review. The award categories were also votes from the magazine’s readers.
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