At this time of movement restriction, the internet has become a lifeline for many of us. That is why Celcom has decided to ease the burden for customers working from home with some extended services and offers. Hopefully, this will help ensure that you don't run out of data cap before your next billing cycle!
Celcom has announced that customers will be getting offers like unlimited access to WhatsApp and Microsoft Office 365, more hours of unlimited internet (for a fee), reload cash backs, and more. The new offer begins today and will end on 31 March 2020, which is when the restrictions will be lifted. You can refer to the list further below for some details.
Due to the government's order for citizens to avoid going out, Celcom is also encouraging other means for customers to make use of its services or submit payments. Smartphone users are encouraged to download the Celcom Life App, so you can pay your bills or purchase other additional services like roaming. You can also use the online customer service to get customer support.
If you're a Celcom user, make sure to take full advantage of the offers provided! With that said, how helpful have the extended services been to your current life of working from home? Let us know on our Facebook page and stay tuned to TechNave.com for more news.
Offers and services provided:
- Unlimited chat, voice and video calls in WhatsApp for free, from 8 am to 6 pm daily (Celcom postpaid and Xpax prepaid)
- Microsoft Office 365 (Celcom postpaid and Xpax prepaid) - Free unlimited access from 8 am to 6 pm daily
- 6 hours of Unlimited Internet for RM2, from 8 am to 6 pm daily (Celcom Xpax prepaid)
- Extended payment period by 7 days from the current due date (Celcom postpaid)
- 10% cashback when purchasing Celcom Xpax Reloads of RM10, until 30 June 2020 (Celcom Xpax prepaid)
- Trade-in unused Internet quota, until 30 June 2020 (Celcom MEGA postpaid)
- Free calls to the Crisis Preparedness Response Centre (CPRC) Hotline numbers and Movement Control Order Hotline
- Unlimited access to the Ministry of Health's official website for the latest updates and medical advice
Celcom's online services:
- Celcom Life App – pay bills, manage accounts and purchase additional services
- Celcom Online Customer Service – pay bills and manage accounts
- Celcom Online Shop – purchase services including devices & accessories
- Celcom Self-Serve Kiosk – change SIM cards, purchase Prepaid reloads, and more
- Celcom Facebook and Twitter – message for support
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