Lodging a police report can be quite tedious, especially if you’re not familiar with the procedure or if there’s a queue at your local police station for some reason. Well, if you only have to file a police report for cases of lost documents or items not relating to crime, the Royal Malaysia Police (PDRM) actually has an online portal for you to do so.

Therefore, you can skip the hassle of going to the nearest police station and just lodge a police report from your phone or computer. Called e-Reporting PDRM, the service is an initiative by PDRM to provide online convenience for the public to submit complaints to the police via the internet. It can be accessed here. 

The first thing you have to do to utilise the service if you don’t have an existing account with e-Reporting PDRM yet is to register as a new user. Fill in the necessary details at the new user registration web page here and submit by clicking the ‘Register User’ option.

Then, return to the home page and login using your Identity Card number and your password. Read the reminder and warning and tick the boxes confirming that you’re a Malaysian above 18 years old as well as confirming that the police report that you’re lodging doesn’t involve any crime matters and press next.

Answer the questions in regards to the police report and press ‘OK’. Then, you’ll be directed to the ‘Police Report’ section of the e-Reporting PDRM service where you have to fill in your personal details, incident details, description of incident and confirmation.

You can then print the police report after submission or get a copy of it via email. The police report can then be used when applying for a replacement to your lost documents at the relevant agencies.

Among the matters that you can use the e-Reporting PDRM service for include:

• Loss of Identity Card
• Loss of Driving License
• Loss of Debit/Credit Card
• Loss of Mobile Phone
• Loss of Laptop
• Loss of Road Tax
• Request for cancellation of domestic helper’s permit (only for cases of domestic helpers running away from their employer’s house)
• Loss or damage to equipments or documents due to natural disasters

However, do note that the matters above must not be related or caused by crime for it to be eligible for online reporting through the e-Reporting PDRM portal. If it is related to crime, you must lodge a police report physically at your local police station.

So, what do you guys think of this online service by PDRM? Share your thoughts with us in the comments below and stay tuned to TechNave for more tech tips such as this!