Aimed towards SME businesses across Malaysia, Omni by Digi is a virtual phone system which turns any smartphone into a call center. For as low as RM60 per month without contract, Omni also comes with a fixed line prefix which allows means that there is no need to share an individual’s contact info for business purposes. The benefit to this is that staffs are able to protect their privacy by not sharing their own personal phone numbers. Not only that, this alleviate the need to purchase another phone line to be used specifically for business.
Through the Omni Web Dashboard, customers are able to customize several options such as call routing, have up to 50 smartphones ring in sequence or simultaneously, call transfers, and extensions. The user could also monitor Omni usages, monitor and record incoming and outgoing calls. You can check out their full list of features on Omni’s official website. For more updates like these, stay tuned to TechNave.com.
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