MCMC customer complaint line and counters temporarily suspended until further notice


Based on a statement by, it seems that MCMC has suspended their customer service line (1800 188 030) and counters from today onwards until further notice. The reason for the suspension is to ensure the safety of their staffs, as well as reduce the spread of the COVID-19 virus.

However, if you’re still keen on filing a complaint to MCMC, you can do so by filling out a form on their official website or sending them an e-mail ( It’s also possible to file a complaint via WhatsApp from 8:30AM to 5:30PM on Mondays to Fridays through the number 016-2206262.

With all that said, what are your thoughts on MCMC temporarily suspending their customer service line and counters? Let us know on our Facebook page and for more updates like this, stay tuned to