In another announcement by the Malaysian Communications and Multimedia Commission (MCMC), the organisation would like to remind all service providers that all calls and delivery of short message systems must display real number information. In other words, no more private numbers.
According to MCMC, the request was made on 29 March 2023 to the telcos that they must comply with subsection 3.8.1.12 Numbering and Addressing Plan Electronic (NEAP). Any activity that hides the caller's number is not allowed unless it's from law enforcement agencies. This covers all calls and delivery of short message systems, including to subscribers of the provider of the service itself.
MCMC also said that the Calling Line Identification Restriction (CLIR) service or also known as a private number offered by service providers conflicts with NEAP that was issued based on the Communications and Multimedia Act 1998 (AKM 1998). Therefore, all service providers who provide CLIR services must discontinue this service immediately or no later than 30 June 2023.
MCMC would also like to emphasize that any numbering allocation holder who violates any provision of NEAP, is committing an offence and may, when convicted and subject to the punishment provided under AKM 1998.
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