As 3G continues to shut down to make way for 5G, there is a new announcement by the Malaysian Communications and Multimedia Commission (MCMC) about the progress. In line with the National Digital Network Plan (JENDELA), the initial sunsetting for 3G in December 2021 has been extended to the end of March 2022.
According to the MCMC Chairman, Fadhlullah Suhaimi Abdul Malek, he said 79% of 2.1 million 3G users have already migrated to 4G as of December 2021. That's a total of around 1.66 million users and at the same time, 80% of 3G carriers (203,374) have closed. It also seems that the reason for extending the closure is because there is still 21% of 3G users (440,852) who have not made the transition yet.
The 440,852 users have already been informed about the extension and they will be waiting until 3G completely shuts down. Meanwhile, there is also 20% of 3G users (50,486) who couldn't make the transition due to the flood. This report came from the MCMC Chairman during the fourth quarter JENDELA report of 2021.
Meanwhile, the report also noted complaints about network coverage. Johor Bahru has the highest number of complaints, followed by Petaling, Seremban, Kuala Lumpur, and Klang. To this date, JENDELA has upgraded 2661 communication towers as well as 86 new site towers for the five districts. The 5G expansion is also being planned for other states namely Negri Sembilan, Penang, Perak, Johor, Selangor, Sabah, and Sarawak.
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