Narwal Malaysia has officially launched its first flagship store in Malaysia at Sunway Velocity Mall, marking a significant step in the company’s international retail expansion. Opened to the public on 8 May, the new outlet introduces Malaysian consumers to Narwal’s premium smart home cleaning ecosystem through a more immersive retail experience.
Full Product Experience Available In-Store
The flagship store showcases Narwal’s latest smart cleaning lineup, including the Narwal Flow, Narwal S20 Pro, and Narwal S10 Pro. Visitors can experience hands-on demonstrations while receiving personalised guidance from in-store staff. The retail space itself is designed to reflect Narwal’s premium positioning, blending modern aesthetics with interactive technology showcases aimed at elevating the overall shopping experience.
Grand Opening Promotions Include Buy 1 Free 1 Deals
To celebrate the store opening, Narwal is introducing several limited-time promotions for Malaysian customers. On 8 May only, selected products are available under exclusive Buy 1 Free 1 offers while stocks last. One of the headline promotions includes the purchase of the Narwal Flow Compact Station, which comes bundled with a free Narwal S30 at a promotional price of RM5499.
Another offer includes the Narwal Flow paired with a complimentary S20 Wet and Dry Vacuum for RM4399. The company is also offering special launch pricing for products such as the Narwal Z10, Narwal X10 Pro, and S20 Pro in limited quantities.
Lucky Draw and Social Media Campaign Planned
From 9 to 15 May, customers spending RM1500 or more in-store will be eligible to participate in a lucky draw featuring prizes including the Narwal Flow and S20 Pro. Narwal is also launching a two-month “Share and Win Big” social media campaign running until 7 July 2026. Shoppers who share their in-store experience on platforms such as Facebook, Instagram, and TikTok using the official campaign hashtags can receive vouchers and stand a chance to win additional prizes, including the Narwal S10 vacuum.
Bringing Smart Cleaning Technology to Malaysian Consumers
Founded in 2016, Narwal has grown into one of the notable names in robotic home cleaning technology, serving over 1.8 million users across more than 30 countries. The company is best known for combining intelligent automation with premium hardware design to modernise household cleaning routines.
Its robotic cleaning products feature several advanced technologies, including self-cleaning base stations that automatically wash and dry mop pads after each cleaning cycle. Narwal also incorporates an advanced water exchange system that continuously replaces dirty water with clean water during mopping sessions for improved hygiene.
Other key technologies include AI DirtSense, which detects dirt levels and automatically continues cleaning until floors are thoroughly cleaned, alongside a zero-tangling floating brush system designed to reduce hair entanglement commonly seen in traditional robot vacuums. Anyway, if you happen to be there, you can drop by the store for a visit. Stay tuned for more trending tech news at TechNave.com.
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