In conjunction with International Women's Day two days ago, Grab Malaysia announced a new AudioProtect feature for the Grab app. Designed to further enhance the safety of its driver-partners and passengers, it's being rolled out in phases starting today.
According to Adelene Foo, Managing Director of Grab Malaysia, AudioProtect offers driver-partners and passengers to have the option to enable audio recordings during rides to prevent incidents. All they have to do is go to the Safety Centre and toggle it on and the "Recording: On" will appear. The safety tool will also help to expedite and resolve any reports that are made to Grab.
Once AudioProtect is activated, audio will be recorded for all future rides where both the passenger and driver-partner have enabled the feature. To disable the feature for all future rides, passengers and driver-partners can toggle AudioProtect ‘Off’ in the Safety Centre or disable the feature in their Account Settings.
To ensure that the communities' data is always protected, Grab Malaysia said that recordings are automatically encrypted on the respective devices, and inaccessible to all parties including Grab unless an official report is made to Grab. Moreover, recordings will be automatically deleted after five days if no reports are made.
That's all, folks. Make sure to update your Grab app to the latest version to receive the new AudioProtect feature. Stay tuned for more trending tech news at TechNave.com.
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