Celcom is now IOS 18295-2:2017 certified, looking to expand and upgrade LTE network coverage with Ericsson
Here's another weekly news of NewBytes, starting off with the blue telco first - Celcom Axiata Berhad is proud to announce that they are the first telecommunication operator to have an IOS 18295-2:2017 certification globally. Sounds cool, but what does that mean? Well, it means that the company is chosen as an international standard for contact centres.
This was official on 20 September 2018, when the company was certified by SIRIM QAS International for meeting the requirements of ISO 18295-2:2017 - Managing Customer Contact Centre Continuously Improving Customer Experience and Proactive Customer Servicing.
Congrats Celcom!
Meanwhile, they have also signed an agreement with Ericsson to expand and upgrade their LTE network in Malaysia. As part of this agreement, Ericsson will supply RAN equipment from its Ericsson Radio System portfolio to help Celcom to serve the growing demand for data services in Malaysia. This will also help create the platform for Celcom’s network to evolve to 5G in the coming years.
Maxis collaborated with Google to teach eKelas students on how to ‘Be Internet Awesome’ + RM25000 for Endangered Malaysians Project
Maxis is still continuing their eKelas program and this time, they have just collaborated with Google hosting a ‘Be Internet Awesome’ training with more than 150 participants about Internet safety. This training aligns with Klik Dengan Bijak, Malaysian Communication and Multimedia Commission’s (MCMC) well-established initiative advocating positive and responsible Internet usage.
The recently held training session was aimed at equipping them with the right digital tools to create secure passwords, stay safe from scams, respond to cyberbullying and more. Those who were trained are made up of Managers and Assistant Managers of Community Broadband Centres (CBC) nationwide and Maxis volunteers. The MCMC-owned CBCs serve as digital hubs for communities in the underserved areas.
There's actually a whole website dedicated to this, which you can check it out over here. Keep it going, Maxis!
In related Maxis news, Maxis recently marked the end of their Endangered Malaysians Project by presenting the Department of Wildlife and National Parks (PERHILITAN) with RM25000 to help support the protection and conservation of endangered wildlife in Malaysia. The total contribution was a result of the combination of the #KitaRakyatMalaysia pledge drive, where with each pledge, Maxis donated RM1 to PERHILITAN along with Maxis' own donation.
Tune Talk Continues Its Support For the Malaysian Paralympic Movement
Tune Talk is also doing some good works. In continuing to suppor the Malaysian Paralympic Movement since 2015, the company are providing the latest coverage, as well as training kits of their athletes who will be competing at the ASIAN Para Games 2018 in Jakarta. There is a dedicated Facebook page covering the ASIAN Para Games Jakarta 2018, you can start to follow them here in show of your support. Malaysia boleh!
The ASIAN Para Games 2018 will start from 6 until 13 October 2018
Sony Introduces 5.1 Channel Soundbar Home Theatre System HT-S700RF and HT-S500RF
Onto the product segment, Sony is introducing two new home theatre system - a 5.1 Channel Soundbar HT-S700RF and HT-S500RF. Offering surround sound providing powerful bass sound with clear vocal sound, as well as with a unique design, the new systems are a perfect fit for style conscious consumers, coming in a slim and stylish design to help upgrade your living room set-up.
The HT-S700RF (left) and HT-S500RF (right)
The HT-S700RF will be available in Malaysia from 8 October 2018 and HT-S500RF is available at both Sony Stores KLCC and The Curve, and Sony authorized dealers. You can find out more specifications on the HT-S700RF and HT-S500RF here.
New Logitech SLIM FOLIO for Apple iPad
Logitech also has a new toy, called SLIM Folio, this is yet another integrated Bluetooth keyboard for the Apple 9.7-inch iPad. According to Logitech, it has four years of battery life, a lightweight design and a full row of iOS shortcut keys for the iPad control at your fingertips. This product is already available in Malaysia at all Apple Premium Resellers at the suggested retail price of RM449.
Wanna know more? Visit their blog here to check it out
AMD announces new Ryzen desktop processors
For the hardcore PC master race users, there are two new AMD Ryzen models, the Ryzen 5 2500X and Ryzen 3 2300X, with the Acer Nitro N50-100 desktop PC based on the new Ryzen 5 2500X currently shipping in several regions, worldwide. On top of that, these products enable AMD OEM and SI partners to develop their own unique and attractive systems that target consumers who want an off-the-shelf gaming, family, or small form factor desktop PC.
For the specs, both new Ryzen processors have 4GHz Max Boost clock speeds using the new Precision Boost 2 and XFR 2 algorithms introduced in the 2nd Gen Ryzen desktop processor line. The Ryzen 5 2500X and Ryzen 3 2300X feature a single enabled CCX, built on 12nm process technology and the “Zen+” core architecture, and are approximately 8-10% faster in single and multi-threaded workloads than the previous generation. Moreover, with up to four cores and eight threads, a 65W TDP, and support for DDR4-2933MHz memory the new Ryzen processors will be easily integrated into the AMD innovative, stable and mature mainstream desktop platform.
So how much is it? Well, we weren't given the figures so it's best to check your local system builders to see if they are available or not. You can check out shop.amd.com for an easier reference.
OPPO named by Counterpoint as a leader in premium smartphones
That's a title you don't see every day, but it has become a reality that OPPO has just became the leading smartphone brand by market research firm Counterpoint. But don't get it wrong, though, because this is in the lower premium segment. According to the chart, the company has more than 95% of flagship sales in China alone, as well as accounted for 24% of the overall premium smartphone market and in the $400-600 price segment. They are also ranked first with 22% market share, followed by Apple, Samsung, Huawei, Xiaomi and others.
On the other hand, OPPO continues to enter more than 30 countries and regions and operate more than 400,000 stores. The company will continue to be the brand of the “young people” around the world in sports, fashion, movies, gaming and other popular culture. Not bad, OPPO.
Malaysian Youth “Tech on the future” with Microsoft
In the other corner, Microsoft Malaysia recently hosted an event on International Youth Day with the aim to provide an opportunity for them to learn about careers in technology, connect with Microsoft employees, and participate in hands-on technology workshops. Known as the “Microsoft pop-up Digital Skills Hub”, the event saw 120 students from low income (B40) communities between the ages of 9 to 17 years old coming together to learn digital skills as well as the basics of coding and computational thinking through the Minecraft Hour of Code session.
That's a sweet thing by Microsoft Malaysia to do, if you want to read the full story check out at its news centre here
LAZADA e-Commerce Seller Conference
Also over the week, Lazada just held the largest e-Commerce seller conference in collaboration with Alibaba on 25 and 26 September 2018 in Malaysia International Trade and Exhibition Centre (MITEC). The purpose of the conference was to thrust Malaysia to be at the forefront of the digital economy.
Over the two-day conference, there were about 4000 participants and they all went through training about pricing strategies, boosting traffic to an online store, using data to generate sales, customer care and experience and tools that leverage on Alibaba technology such as the Seller App, on-site Chat Now feature and Business Advisor analytics.
The attendees were welcomed by Christophe Lejeune, Chief Executive Officer, LAZADA Malaysia and graced by the presence of both Kevin Lee, Head Of e-Commerce Platform, LAZADA and Selina Xu, Head of International Training, Taobao University, Alibaba Group.
By the way, with Lazada Shopathon that's already live since 27 September 2018, Lazada Malaysia has introduced a new Image Search on its app, which allows shoppers to take a picture of an item they want and in turn Lazada will suggest similar items available on the platform. In other words, it's like Google Lens!
Red Hat Forum KL Empowers Malaysian Enterprises with Open Source Innovation
David Robinson, Chief Technology Officer, STT Connect; Eric Quah, Country Manager of Red Hat Malaysia; Damien Wong, Vice President and General Manager, Asia Growth and Emerging Markets (GEMs), Red Hat; Deddy Johari, Managing Director, iZeno Indonesia; and Nicholas Lim, Regional Sales Director, iZeno
Speaking conference, there was another one that was held by Red Hat, one of the leading provider of open source solutions kicking off the Red Hat Forum in Kuala Lumpur, Malaysia. They also celebrated their 25th anniversary, helping various industries in Malaysia including the government, financial services, healthcare and telecommunications. With the theme “Ideas Worth Exploring”, the event showcased how open source technology can provide a platform for imagination, a focal point to enable collectively pushing for new possibilities.
One of the highlights of the forum was the Red Hat Innovation Awards APAC 2018, which recognizes customers using open source to address challenges, transform and modernize their organizations’ information technology to help accelerate innovation and agility. AmBank Group and Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) were recognized as the winners from Malaysia at the Red Hat Forum for their outstanding and innovative use of Red Hat solutions. On top of that, iZeno was also announced as the Advanced Business Partner for Malaysia offering customers and solution builders greater confidence in its partner ecosystem when building their next-generation IT projects using Red Hat technologies.
To know about Red Hat, you can check out their website here and explore their 25th anniversary.
Zoho launches its all-in-one suite Zoho One in the Asia Pacific region
More about web application business news, Zoho is also introducing Zoho One, an all-in-one suite of applications to run an entire business across every function and organizational group in the Asia Pacific region. This product includes more than 40 integrated web applications and an equal number of mobile apps—under a single sign-on and with centralized administration and provisioning—making it a true operating system for a business. Zoho One is available for USD30 (~RM124) per month, per employee.
“The Asia Pacific region is seeing many government initiatives that encourage SMEs to go digital and embrace innovation. This has hence become an important market for us, and we are increasing our investment here,” said Gibu Mathew, Vice President and GM, Asia Pacific, Zoho Corp. “Zoho One puts all the software you need to run a business online and turns it into an accessible business utility. This means that businesses of any size and type can run all their operations online. Its incredible value and ease of use lowers the barriers in adoption of technology and eases the journey of digital transformation for companies.”
To learn more about Zoho One, you can check out the full details over at the official site here
New Innovations in Adobe Marketing Cloud Advance Personalization of Customer Experiences
Adobe is now investing and increasing their budgets in both personalization and optimization for a better customer experience. The company has announced a new artificial intelligence (AI) innovations with Adobe Sensei, the company’s AI and machine learning technology, in Adobe Target and Adobe Experience Manager, part of Adobe Experience Cloud.
With these new personalization capabilities in Adobe Target and Adobe Experience Manager, this will help marketers to personalize AR shopping experiences, collaborate with AI to refine customer experiences, refine recommendations with AI-powered decisioning and optimize for the highest likelihood of an action.
Colin Morris, Director of Product Management for Adobe Analytics Mobile has given his thought of how voice capabilities can help marketers capture this opportunity, you can read about it over here, as well as Adobe Principal Product Marketing Manager, Drew Burns, explaining how Adobe Target helps marketers deeply personalize the experiences they deliver to their customers.
Toshiba and Western Digital celebrated the opening of Fab 6 and Memory R&D Center in Yokkaichi, Japan
Flying to Yokkaichi, Japan, the Fab 6 and the Memory R&D Center was celebrated and opened by Toshiba Memory Corporation and Western Digital Corporation. The building is a new state-of-the-art semiconductor fabrication facility, with cutting-edge manufacturing equipment for key production processes including deposition and etching. As for the Memory R&D Center, located adjacent to Fab 6, will explore and promote advances in the development of 3D flash memory.
Inside the Fab 6 (left) and the Memory R&D Center (right)
Dr. Yasuo Naruke, President and CEO of Toshiba Memory said, “We are excited about opportunities to expand the market for our latest generation of 3D flash memory. Fab 6 and Memory R&D Center enable us to maintain our position as a leading player in the 3D flash memory market. We are confident that our joint venture with Western Digital will allow us to continue producing leading-edge memories at Yokkaichi.”
Asia’s Leading FinTech Accelerator, SuperCharger, Returns To Malaysia For Second Year
Last but not least, the 12-week SuperCharger FinTech Accelerator Programme returns for the second edition. Launched at the Securities Commission Malaysia, Bukit Kiara, this is the result of an ongoing partnership with Allianz Malaysia and the Malaysia Digital Economy Corporation (MDEC).
All in all, over 200 companies from over 32 countries submitting applications to join the event, the final 10 companies represent diverse sub-sectors of financial technology such as insurance technology (InsurTech), regulatory technology (RegTech), payments, wealth management, artificial intelligence (AI), and compliance. The ten finalists for the 2018 SuperCharger Kuala Lumpur accelerator are
- MotionsCloud (Germany)
- Laka (United Kingdom)
- SalesCandy (Malaysia)
- Pensieve (India)
- Perx (Singapore)
- Prive Technologies (Hong Kong)
- Heckyl (India)
- AuditXPRT (United Kingdom)
- HelloGold (Malaysia)
- Curlec (Malaysia).
[FROM L to R] Zaryl Tan (Country Director Malaysia- Laka), Jens Hartwig (CPO & Co-founder- Laka), Anna Gong (CEO - Perx Technologies), Janos Barberis (Founder- SuperCharger), Navaneeth Pasham (Co-Founder & Business Head- Pensieve), Steve Kucia (Co-Founder & Director- Curlec), Dato' Ng Wan Peng (COO - MDEC), Zac Liew (Co-Founder & CEO- Curlec), Jovin Shen (Director of Sales and Marketing- Privé Technologies), Ridwan Abdullah (Co Founder- HelloGold), Mukund Mudras (Co-Founder- Heckyl Technologies), Johnny Mayo (General Manager-SuperCharger Malaysia), Nadeem Shakoor (Co-Founder and COO- AuditXPRT), Sereyboth Van (Technical Director- MotionsCloud)
The programme will operate out of the DOJO KL co-working space and will culminate in the SuperCharger Demo Day that will be held on the second day of the SCxSC FinTech Conference 2018 the annual conference organised by the Securities Commission Malaysia, which will take place 28 and 29 November 2018. You can visit its website here to see what is it all about.
Stay tuned for more NewsBytes at TechNave.com.
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