Image from Amirul Syafiq -TheSunFoto

Malaysia recorded financial losses of RM1.12 billion due to online scams between 1 January and 30 June 2025. So, what should you know about it?

For your information, the National Scam Response Centre (NSRC) has expanded its operations to run 24 hours a day and now operates under the Ministry of Home Affairs, led by the Royal Malaysia Police.

What happened

The figure was revealed in a written parliamentary reply, highlighting the growing scale of online fraud in the country. The NSRC, first established in October 2022 as a centralised unit to handle scam reports, began its 24-hour operations on 1 July 2025.

Following a decision made during a special meeting of the National Cyber Security Committee, the NSRC was placed under the Ministry of Home Affairs and brought under the leadership of the Royal Malaysia Police.

What's next?

This restructuring aims to improve coordination in tackling online fraud, strengthen international cooperation, and allow for more effective enforcement under the Penal Code.

Public awareness tools are also being enhanced. The Semakmule 2.0 portal now allows Malaysians to check bank account numbers, phone numbers, and company details to verify whether they are linked to scams.

In addition, the public can report scam cases through the 997 hotline without the need to lodge a police report in person. This move is intended to make scam reporting faster and more accessible.

Do you think the upgraded 24/7 NSRC and new reporting tools will help curb the rising losses from online scams? Stay tuned to TechNave.com for more updates.