RM2.32 Million compound amount issued to Malaysian Telcos for offenses of Fake Registration, Lower Quality Services and more!


As we slowly but surely make our way into 5G and 2019, MCMC (Malaysian Communications and Multimedia Commission) recently came out with a report about the RM2.32 million compound amount of 63 various offences made by telcos in Malaysia up to February 2019. The various offences include failure to comply with Mandatory Standard of Quality of Service (MSQoS) in network and customer services, fake registrations, removal of competitors’ promotional material, failure to deal reasonably with consumers and adequately address consumer complaints and other provisions in the Communications & Multimedia Act 1998 along with failure to handle mobile number portability requests by consumers.

Surprisingly enough, this is significantly higher than the RM3 million for 77 compound offences issued to Malaysian telco providers throughout 2018. MCMC says they will continue to enforce the law to ensure that consumers are able to choose and receive a satisfactory level of services at affordable prices. All we can say is, interesting times ahead for Malaysia? In the meantime, stay tuned to TechNave.com