Samsung My No.1 Choice - a testimony by Mr. Phnuah

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Customer services, you all have heard many kinds of stories, some are good, some are bad, or hilarious. But just earlier this year, Mr. Phnuah made a call to the Samsung Customer Service Careline (1-800-88-9999) to arrange for technicians to visit his home to check up on his Samsung Smart TV. As promised, the technicians went over and immediately rectified his TV.

As told by a happy customer and life coach Mr. Phnuah Chee Peng, “Samsung is a trusted brand with very good after sales service experience!”. Since then, Mr. Phnuah is a proud Samsung owner and has been telling his friends how satisfied he is with Samsung’s customer service.

Driven by the 3S motto; Speed, Solution and Satisfaction, Samsung Malaysia Electronics places consumers first with its after sales service. Watch the video below to see how happy Mr. Phnuah is with the brand’s quick and efficient customer service!