Touch ’n Go (TnG) eWallet has revealed new changes to how it treats reloads using credit cards, whereby customers will be charged a 1% admin fee for all manual reloads above RM1000 starting this November. Furthermore, it will also remove the current option to either make a credit card reload transferable or non-transferable.
In its updated terms and conditions page, TnG eWallet clarified that beginning 1 November 2023, all manual credit card reloads will be treated as transferable. Currently, users have the option to reload up to RM1000 a month via credit cards that are transferable without a fee. Any reloads via credit card after the amount will be charged a 1% fee if you wish to make it transferable.
Conversely, you can also reload via credit card without a fee if you choose to make the balance non-transferable. If you’re getting confused, don’t worry as these distinctions will be obsolete next month as all manual credit card reloads are transferable, though at the cost of a 1% admin fee after you've passed the RM1000 threshold.
Speaking of which, the new terms and conditions also revealed that you can convert reload PIN top-ups from non-transferable to transferable eWallet balance by paying the same 1% admin fee. However, such conversion is only limited to “certain circumstances, as may be determined by TNG Digital”, likely to be a measure against scam or money laundering activities.
So, what do you guys think of the change? Share your thoughts with us in the comments below and stay tuned to TechNave for more trending tech news.
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