Yesterday, we reported that Grab Malaysia is implementing a new fare structure during peak hours in Klang valley which would make it more expensive when the ride is stuck in traffic. Now, the Ministry of Transport (MOT) has responded to the price adjustments and announced that it would be looking into the matter. 

According to Malay Mail, Transport Minister Anthony Loke Siew Fook asserted that he has instructed the Land Public Transport Agency (APAD) to speak with Grab Malaysia regarding the new fare structure. He further revealed that MOT has yet to receive any information on the fare restructure and that the change was a commercial decision by Grab Malaysia.

Today, Grab Malaysia in a statement iterated that the change in the fare and incentives structure is meant to better compensate driver-partners and improve rides supply. Furthermore, the company clarified that the ride fares remain largely unchanged with some minor increase and decrease across rides throughout the day. 

Grab Malaysia stressed that the fares have been revised so that they are based more on the time taken to complete the ride and less on the distance of the ride. Thus, this would provide fairer compensation to its driver-partners which takes the current context into consideration. 

So, what do you guys think of the whole situation? Share your thoughts with us in the comments below and stay tuned to TechNave for more tech news locally and from abroad!