News & Reviews:   CIMB Clicks

Starting 30 June 2025, CIMB customers in Malaysia who reset their CIMB Clicks or CIMB OCTO App password or User ID will face a 12-hour cooling-off period before they can log in and access their accounts.

As digital banking improves, more local banks start using new ways to connect with customers. Maybank is among the earliest, with all transaction approvals and notifications sent only through the MAE app. Now CIMB is doing the same with its CIMB OCTO app.

Starting at the end of June 2024, CIMB will introduce several security features in their banking application. In addition to announcing the introduction of a cooling-off period when changing transaction limits on the CIMB OCTO application or on the CIMB Clicks website, CIMB is now also informing users regarding the use of SecureTAC approval for all fund transfers.

In this short news, CIMB Malaysia just announced that from 19 March 2023 onwards, all FPX transactions above RM100 will require SecureTAC approval. This is in line with the regulator’s direction to combat financial scams.

CIMB Bank Bhd and CIMB Islamic Bank Bhd (CIMB) have announced that they are implementing several measures to strengthen the security of their digital banking platforms. Among the measures is a mandatory call verification process that will go into effect starting today (26 December 2022).

CIMB Bank Bhd and CIMB Islamic Bank Bhd (CIMB) have recently announced several new security measures for the CIMB Clicks and CIMB OCTO apps. Aimed at combating fraud and strengthening the security of their digital banking platforms, these measures include compulsory SecureTAC authorisation via the CIMB Clicks App for transactions over RM100.

CIMB Bank has reminded its customers to update the CIMB Clicks mobile app to the latest version to continue using it smoothly and with uninterrupted services. Announced on its official website, CIMB said that users must update the mobile app before 8 October 2022.

Amidst reports of CIMB Clicks accounts being hacked, emptied and so forth on Social Media, CIMB Malaysia have come out with an official statement confirming that they have officially introduced a Captcha function at login along with longer passwords for more security. The statement says “... CIMBClicks system remains secure and all customers' transactions continue to be protected” so take a deep breath and calm down.