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News & Reviews:   Cooling Off Period

  • GXBank will implement a one-hour cooling-off period for the Money Transfer Limit increase

    GXBank will implement a one-hour cooling-off period for the Money Transfer Limit increase

    GXBank will implement a one-hour cooling-off period for increased money transfer limits starting February 12, 2025. The implementation is part of an ongoing effort to ensure safer online banking practices. It is also to prevent fraud and give you time to report any suspicious activity. So, what should you know about it?

  • New Emergency Lock & Cooling Off Period functions added to Hong Leong Bank Connect

    New Emergency Lock & Cooling Off Period functions added to Hong Leong Bank Connect

    Today, Hong Leong Bank and Hong Leong Islamic Bank (“HLB” or the “Bank”) just launched a new Emergency Lock for both the HLB Connect online as well as the mobile banking app. As part of the Bank’s ongoing efforts to promote safer online banking practices, customers can now block their account(s) if they suspect they have fallen prey to a scam, without needing to contact the bank call centre first.


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