As of 18 January 2015, Huawei Technologies has opened up a new Asia Pacific Contact Center in Malaysia. The new center is to offer Malaysian customers business support service across 12 main markets in the Asia Pacific region, supported languages include Bahasa Indonesia, Thai, Cambodian, Sri Lankan, Bengali and Laotian on top of the usual English, Mandarin and Bahasa Malaysia.

"As a consumer-centric company, providing the best experiences and services to end users is always the motto of Huawei Consumer Business Group. We believe that with the establishment of the Asia Pacific Contact Center, we will be able to provide better services to our smartphone users in the region. At the same time, Malaysia is one of the main markets after China and its encouraging investment policies and strategic location makes it the best choice for us to base our Asia Pacific Contact Center here. Our smartphone shipment volume has maintained a steady and rapid growth trend which is far beyond the industry average growth rate. As part of Huawei, we believe that our job does not involve only R&D, product development and sales. Top notch after-sales service is also the key to cementing customer satisfaction and this is how the Huawei brand embodies the solemn commitment to consumers. That is also what we aim to achieve through today’s announcement.” said Henry Hsu, CMO of Huawei’s South Pacific region consumer business group, during the opening ceremony of the contact center.

Have you ever wondered what would a Huawei laptop be like? Maybe it has never crossed your mind because Huawei only manufactures smartphones and tablets, but there's a rumour going around online that Huawei is actually working on a new laptop that can operate on Windows and Android.

This information is new to us, so tech specifications are non-existence at the moment. But it would likely use an Intel chipset if they were to produce a Windows OS on it, and accroding to the image above the laptop could be a hybrid version with a stylus. That could be pretty cool and stand out from other laptops if it was true.

On 24 November  2015, Matthew Ng has been appointed by Huawei Technologies Malaysia to be a Sales Director of Consumer Business Group (BG), Huawei Malaysia.

Peter Tong, President of South Pacific Region of Huawei Consumer BG, said, “With Matthew on board, we now have a wider experience in mobile sales industry. We believe that he will enable Huawei’s Consumer Business Group to soar even further in the Malaysian market. Huawei Consumer Business Group in the Southern Pacific Region is currently experiencing a strategic transformation and we hope to attract other industry talents to join us and raise the bar for not just Huawei but also the industry.”

Recently Huawei announced a new next-gen quick charging technology using lithium-ion batteries – one with 600 mAh  capacity that can be charged to 68% capacity in just 2 minutes; and another with a 3000 mAh capacity and an energy density above 620 Wh/L, which can be charged to 48% capacity in 5 minutes. The second quick charging allows 10 hours of phone calls on Huawei mobile phones.

Huawei Consumer Business Group has reported a steady growth of 33% in smartphone shipments, up from 7% from the previous quarter for mid-to-high-end devices. In numbers, that's 27.4 million units for three months that ended on the end of September 2015 and representing a year-on-year increase of 63 percent. 

“This quarter’s results clearly showcase the continued success of our growth strategy. We are especially proud of the stellar growth we’ve seen outside of China and the increased demand for our mid-to-high end devices. At this rate, we are confident in our ability to reach our smartphone shipment target of 100 million units by year’s end.” Richard Yu, CEO of Huawei Consumer BG

What does Huawei and University of Manchester have in common? Nothing really, except that they have recently announced their partnership to develop the next generation of electronic devices based on graphene in the future. What is a graphene you ask? Graphene is the thinnest and most conductive material in the world. In just an atom thick form of graphite, the possibilities  are endless and it has the potential to revolutionize the ICT sector. So just imagine a smartphone as light as a feather! (metaphorically speaking).

Huawei recently received the award of "Biggest Contribution to 5G Development" at the 5G World Summit for their efforts in creating the next generation in high-speed mobile Internet and networks. Standardization of 5G networks is expected to begin next year with the goal of reaching 10Kbps throughput and 1ms latency to become prevalent by 2020. Huawei is currently laying the foundation for this by introducing new networking technologies designed specifically to increase the effectiveness and speed of 5G networks. Since 2014, Huawei released the world’s highest throughput test bed in high band (above 6GHz) and low band (below 6GHz), with total throughput reaching 115Gbps and 10.32Gbps respectively. In the academic field, Huawei has contributed over 180 papers on 5G in close collaboration with leading universities such as New York University and Harvard University. Huawei also plays an important role in many standard organizations and industry alliances such as 5GPPP, IMT2020, 5GIC, 5GMF and NGMN, defining 5G together with all industry partners. Here's what Huawei had to say about it:

“We would like to take this opportunity to thank the judging committee, all industry colleagues as well as Informa for this first 5G award. It’s a great recognition of Huawei’s efforts towards 5G innovation, standardization contribution and industry collaboration. Since we started 5G research in 2009, Huawei has achieved significant breakthroughs in end-to-end 5G system innovation, including the new air interface technologies, new architecture and the world’s highest throughput test bed. We promise to continue our efforts towards contributing to a global unified standard and achieving a win-win industry chain in close collaboration with the whole industry."Chaobin Yang, CMO of Huawei Wireless Product Line 

Huawei recently launched its first Regional Data Hosting Center called the Asia Pacific Digital Cloud Exchange in Iskandar Johor. The centre will aggregate and distribute digital music, mobile games, video and other multimedia services to telcos in Malaysia and the rest of the Asia Pacific region. Officiated by Malaysian Deputy Prime Minister, YAB Tan Sri Dato’ HJ Muhyiddin HJ. Mohd Yassin and Mr. Wu Zhengping, the Economic and Commercial Counselor at the Embassy of People’s Republic China in Malaysia, the centre marks Huawei's commitment to Malaysia's ICT vision of the future. Huawei envisions exponential growth in ICT across industries by 2020 and the Asia Pacific Cloud Exchange in Iskandar should provide a firm bulwark and hub for the upcoming "Digital Tsunami". Other initiatives announced include Memorandum of Understanding with Uzone games, Les' Copaque Production, M-Mode Mobile, Elite Entertainment and Universiti Teknologi Malaysia for various digital content. Here's what Huawei had to say about it:

“As one of the fastest growing markets in the region, we are pleased to open our first Data Hosting Centre, the Huawei Digital Cloud Exchange, in Malaysia. Our investment in this facility is a major milestone in making Malaysia our regional business gateway. Malaysia’s investment-friendly policies, its skilled workforce and geographic advantages underline our confidence in the country’s potential as a Regional Digital Cloud Exchange. We hope that Huawei’s Digital Cloud Exchange will not only help nurture Malaysia's creative content and the vast pool of local talent and but also create a productive and innovative digital market worth billions of USD.  We are keen on partnering with the public and private sectors to turn this vision into reality. We are grateful for the enormous support from the Malaysian government that continues to encourage a partnership approach with investors. Their policies and approach to foreign investment make investing in Malaysia win-win proposition. We are happy to share our experiences with other investors looking to expand to Malaysia.” Abraham Liu, CEO of Huawei Malaysia.

Huawei and the Audi Group recently announced at CES Asia 2015 that they would be doing a partnership to explore interconnected car technology. Huawei will provide the LTE modules for the new Audi Q7 SUV. This will let the SUB connect via 2G, 3G and 4G LTE networks for lightning fast data transfer of up to 100Mbps for an Internet-enabled driving experience on the go. While Huawei and Audi have not offered any detailed information on what features this may offer, it could include Internet enabled navigation and other smart features not just for the Audi Q7 SUV but for other Audi vehicles in the future. Here's what Huawei had to say about it:

“We see the unlimited opportunities available in the interconnected car market and we are excited about our partnership with Audi Group. By partnering with industry-leading automobile companies like Audi, Huawei aims to bring the best interconnection services and solutions to the next generation of cars, while actively promoting interaction between cars, smartphones, wearables and people, creating a seamless communication experience and driving environment.” Richard Yu, CEO of Huawei Consumer Business Group, Huawei.