News & Reviews:   national scam response centre

In a continuous battle against online scams, our Prime Minister Datuk Seri Anwar Ibrahim is slated to officially open a new National Scam Response Centre (NSRC) office in January 2026. The new NSRC headquarters will be housed at Tower 2 of the Malaysian Communications and Multimedia Commission (MCMC) in Cyberjaya, shifting operations from its previous base at Sasana Kijang under Bank Negara Malaysia.

According to the latest IPSOS report, 76% of Malaysians have encountered and been targeted by scams at one point in their lives; records from the National Scam Response Centre (NSRC) reported that over RM1.34 billion was lost to scammers in 2023. To counter this, CelcomDigi Berhad (CelcomDigi) is launching a Scam Awareness Survey. So, what should you know about it?

Deputy Communications Minister Teo Nie Ching today revealed that a whopping RM1.34 billion of losses due to online scams were recorded in our country last year. This is according to the National Scam Response Centre’s (NSRC) data from 1 January to 8 December 2023.

The Ministry of Communications and Digital (KKD) has revealed that our country recorded approximately 800,000 attempts of cyberattack during a 5-year period. Its Deputy Minister, Teo Nie Ching further elaborated that this was from Cyber Security Malaysia’s (CSM) statistics from 2017 to 2021.