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  • Samsung Malaysia Electronics announcement - Guidance for Galaxy Note 7 customers on travel

    Samsung Malaysia Electronics announcement - Guidance for Galaxy Note 7 customers on travel

    Hey everyone, we have an announcement for Malaysians who still have the Galaxy Note 7 in their possessions. As you may have already heard, the Galaxy Note 7 is banned from boarding on flights for safety measures. Therefore, Samsung Malaysia Electronics would like to reiterate that its customers remains its utmost priority and as such, is providing guidance and support for Galaxy Note 7 customers on travels. Kindly visit this link for the FAQ on what you should do if you happen to travel with the device.

  • (Update) Malaysians to get full refund or exchange to another Samsung device from the Galaxy Note 7 pre-order

    (Update) Malaysians to get full refund or exchange to another Samsung device from the Galaxy Note 7 pre-order

    As you may already know by now, Samsung has already ceased all operations and production of the Galaxy Note 7 globally. That being said, Samsung Malaysia Electronics has issued a new statement for Malaysians who have pre-order the phone will definitely get a full refund or exchange to another Samsung device. Below is the official statement from the company:

  • Samsung issues a brief statement about the Galaxy Note 7

    Samsung issues a brief statement about the Galaxy Note 7

    Since yesterday, Samsung Electronics Co. has already ceased all Samsung Galaxy Note 7 production temporarily, whilst the company are now investigating the new incidents that were recently reported online. Samsung has been quiet about this for awhile, but now they have finally broken the silence in this brief statement:

  • Samsung Galaxy Note 7 production to halt until further notice

    Samsung Galaxy Note 7 production to halt until further notice

    Today, Samsung Electronics Co. has stopped all production of the Samsung Galaxy Note 7 smartphone, but only for temporarily although we don't know for how long. This was officially stated by a supplier for Samsung, as there are still more reports of the Note 7 replacements catching fire.

  • Yet another Samsung Galaxy Note 7 caught on fire - a replacement unit this time

    Yet another Samsung Galaxy Note 7 caught on fire - a replacement unit this time

    Samsung is in the midst of the biggest replacement programme they are facing, and now they have face another setback. A replacement unit for the Samsung Galaxy Note 7 has caught fire right in the owner’s pocket.

  • Samsung Galaxy Note 7 replacement now available in Malaysia

    Samsung Galaxy Note 7 replacement now available in Malaysia

    Today, Malaysian customers are finally able to have their Samsung Galaxy Note 7 replaced with a newer and improved model, it's now available in all across Malaysia and also for those who has pre-ordered it.

  • How to find out if you have the "safe" Samsung Galaxy Note 7?

    How to find out if you have the "safe" Samsung Galaxy Note 7?

    As Malaysians wait for 29 September 2016 for our Samsung Galaxy Note 7 replacement to begin, Samsung have confirmed certain features that these new "safe" Galaxy Note 7 smartphones will have. First off, it will have a new green battery icon which you can see on the Status Bar, Always On display screen and Power Off prompt screen.

    Secondly, your box will have a black square sticker, rather than the earlier reported blue 'S'. Don't worry if you have the black square but don't have the green battery icon, Samsung said they would update it shortly. If you don't have both, best go get it replaced as soon as possible.

  • Software update may stop your Samsung Galaxy Note 7 from exploding

    Software update may stop your Samsung Galaxy Note 7 from exploding

    According to the folks at Korea Times, Samsung will be sending out a new over-the-air software update that will stop your Samsung Galaxy Note 7 from charging past 60% or 2100 mAh of the full 3500 mAh battery. This may stop it from exploding as reports had the smartphone explode during charging. It should also serve as a more compelling reason to replace your 'unsafe' Galaxy Note 7. Don't wait for it to happen and go get your replacement as soon as possible.

  • Samsung Malaysia implores you to replace your Samsung Galaxy Note 7

    Samsung Malaysia implores you to replace your Samsung Galaxy Note 7

    Amidst reports of the Samsung Galaxy Note 7 exploding in Jeeps, hotel rooms and in the hands of children, Samsung Malaysia is desperately and urgently imploring that customers here in Malaysia replace their Galaxy Note 7. So far, we've yet to hear of any cases in Malaysia but the full details on how to replace it have already been disclosed complete with an official statement below:

    "Our number one priority is the safety of our customers. We are asking users to power down their Galaxy Note7s and exchange them as soon as possible," says DJ Koh, President of Mobile Communications Business, Samsung Electronics. "We are expediting replacement devices so that they can be provided through the exchange program as conveniently as possible and in compliance with related regulations. We sincerely thank our customers for their understanding and patience."

  • This Is What You Should Do To Replace Your Galaxy Note 7

    This Is What You Should Do To Replace Your Galaxy Note 7

    With the recent news of recalling all the Samsung Galaxy Note 7 from Official Samsung Electronics due to some safety issues. Today, Samsung Mobile Malaysia has finally made an official replacement announcement for the Galaxy Note 7. The replacement initiatives in Malaysia will take place from 29th September 2016 onwards with terms and conditions.