News & Reviews:   tm

With the commercial launch of 5G services in Putrajaya, Cyberjaya and Kuala Lumpur (some spots), Telekom Malaysia Berhad (TM) just recently announced the signing of a Fibre Leasing Service agreement with Digital Nasional Berhad (DNB) to speed up the deployment of the Government-owned 5G network nationwide. The term sheet agreement is a total contract value of RM2 billion over 10 years.

In this latest news, there seems to be a stumbling block for Digital Nasional Berhad (DNB). According to sources, our Communications and Multimedia Minister Tan Sri Annuar Musa just stated that the government may have second thoughts about its current 5G wholesale model plan.

Not only is December the Christmas season but it's also the month where we expect 5G to be launched by the Malaysian government. Digital Nasional Berhad is responsible for rollout the technology soon and the latest news has it that the commercial release date is 15 December 2021.

In late November, the government has actively been discussing 5G implementation. Telco companies will inevitably be heavily involved in the testing phase that's starting soon. And as expected, Telekom Malaysia (TM) is among the group.

TM has announced 5 new customer care initiatives revolving around the promise of 24 Hours Service Restoration Guarantee or get an RM50 rebate if this is not achieved (but just for unifi customers above 100Mbps for now). The other 4 customer care initiatives include EasyFix Self-Service, Proactive Service Alerts, Service Tracker and access to unifi Elite Experts for better informed solutions. All of these initiatives are currently live starting from today.

Did you know that you get assigned an IP address when you connect to the Internet? As more people get connected to the Internet, service providers have to start considering certain factors. For TM, it seems that the time is right to move away from public IP addresses.

Today, Telekom Malaysia Berhad (TM) and Astro Malaysia Holdings Berhad’s wholly-owned subsidiary, MEASAT Broadcast Network Systems Sdn Bhd (Astro) just announced a new joint partnership together. This initiative will have both parties deliver a wider broadband coverage and a better digital experience in Malaysia. This will be in line with the Jalinan Digital Negara (JENDELA) plan.

Yesterday on 15 April 2021, there was a second quarterly Jendela report by the Malaysian Communications and Multimedia Commission (MCMC). While it was a rather long report, sources have pointed out that the 4G LTE and internet network strength are still being criticized over the past few months.

As netizens, we always have to be careful of the things we can run into online. Things like scams SMS messages and phishing emails are so common these days, so it's useful to get some warning when a new wave of scams has been found. What's more, this one is a bit more local too.

Ever felt that your internet speed isn't near what it was advertised? You're probably not alone, as this is something a lot of unifi users seem to experience. An investigation into Telekom Malaysia's (TM) unifi package was launched earlier today by the MCMC, following a consumer complaint.