News & Reviews:   Unifi

Ever felt that your internet speed isn't near what it was advertised? You're probably not alone, as this is something a lot of unifi users seem to experience. An investigation into Telekom Malaysia's (TM) unifi package was launched earlier today by the MCMC, following a consumer complaint.

Based on a statement by user Wang Mat on SoyaCincau’s website, it seems that Telekom Malaysia recently reduced the upload of the 500Mbps plan (which is priced at RM249 a month) by half, down to 100Mbps. Telekom Malaysia mentioned, that the initial 200Mbps that was stated in the plan a while back was a mistake and the upload speed was actually 100Mbps.

Telekom Malaysia (TM) has added several services under the unifi brand name in the past few years. Among them would be the unifi fibre broadband, which has a large customer base in urban areas. unifi services have always been separated, but it looks like the company has decided to combine them into one.

unifi has officially announced #BEBAS where you can sign up to a month of 4G LTE internet at the price of RM35 from 27 July until 31 December 2020. If you are interested in signing up or finding out more information about #BEBAS, head over to unifi’s official website.

Starting 1 April 2020, Malaysian telcos began to provide users with 1GB of data daily. Although that free data could be used for anything at the time, it only applied from 8 AM to 6 PM each day. Now, the Malaysian Communications and Multimedia Commission (MCMC) has announced that the free 1GB will apply for the entire day.

While many have returned to their offices, there are others who have been told to remain from home. For these people, local telcos have all provided 1GB of mobile data daily so that they can have internet access at home. On TM's side though, unifi Mobile is also going to provide 1GB of 4G LTE data daily.

If you've thought about getting a unifi fibre broadband plan, now may be the right time if reports are true. Telekom Malaysia would sometimes offer customers new deals for a limited time and they might be doing it again. This news started spreading when a leaked promo poster showed discounted rates for unifi plans, with the 30Mbps plan going for as little as RM39 per month.

While many have begun to return to their office, many are still working from home due to the conditional movement control order (CMCO). Telekom Malaysia wants to take this chance to get more people to sign up to its fibre broadband service, so it has announced another free trial period for those who want to sign up to unifi Home now.

At the moment, the Conditional Movement Control Order is scheduled to "end" on 9 June 2020 but don't get your hopes up just yet. Despite this, unifi will continue to serve the rakyat until the said date and in the midst of this, the company have come up with a new platform - Ramadan-Raya. The company said this new platform will continue to allow consumers and businesses to stay connected while the CMCO is on-going, also judging from the website, this new platform seems to be free to use. 

Opensignal is back with another Mobile Network Experience Report, this time analysing the user experience for Malaysians when it comes to mobile networks in the country. The report covers all major mobile network operators in Malaysia including Celcom, Digi, Maxis, U-Mobile, Unifi, and Yes. It also analyses the experiences of users across 14 different regions in Malaysia.