News & Reviews:   AI

The digital frustrations of a faulty search bar, the logistical headaches of maintaining consistent service across a vast hotel network, and the operational inefficiencies of traditional workflows are all too familiar. As customer expectations are on the rise in Malaysia, these issues can be a silent killer of sales and a major blow to brand reputation.

However, a glimpse into an AI-powered future is already underway just across the causeway. In Singapore, Gill Capital Group (powering brands like H&M in Indonesia and Thailand), Frasers Hospitality, and FairPrice Group are leveraging Google Cloud agentic solutions to tackle these very challenges head-on. These could provide a blueprint for how Malaysian counterparts in similar industries could also utilise such features.

Malaysia’s Prime Minister, YAB Dato’ Seri Anwar Ibrahim, has officially launched CD:NXT — CelcomDigi Berhad’s flagship initiative to develop the country’s next generation of digital talent. This strategic programme marks a major milestone in Malaysia’s journey toward becoming a 5G-AI-powered digital economy, with a bold commitment to equip 5000 Malaysian youth with future-ready skills in AI, data, analytics, and emerging technologies.

Every new iPhone needs a “wow” factor. For 2025, Apple is betting big on Apple Intelligence, its own AI system built right into iOS. Unlike other AI tools that mostly run on the cloud, Apple is focusing on on-device processing for speed, privacy, and seamless integration.

Multimedia University (MMU) has launched the Faculty of Artificial Intelligence and Engineering (FAIE) at the Cyberjaya campus, which is the university's first dedicated faculty in the field of artificial intelligence. So, what should you know about it?

WhatsApp is quietly rolling out a new feature in its latest iOS beta version 25.22.10.74: an AI-powered Writing Help assistant designed to refine your messages before you hit send. Available to a limited number of users via TestFlight, this tool marks a major step in WhatsApp’s push toward smarter, privacy-conscious communication.

The hardest part of planning holidays is searching for flights within your budget. Although there are platforms that help you find the best deals, Google seems to think AI can do it faster. As such, the company has rolled out a new search tool called Flight Deals.

On 13 August 2025, the United Arab Emirates and Egypt began discussions on using artificial intelligence to support the process of issuing religious rulings, or fatwas.

Samsung is reportedly working on its first display-free smart glasses, expected to launch by the end of 2026 with an estimated starting price of around US$299 (approximately RM1390).

The Huawei Cloud AI Ecosystem Summit APAC 2025 has set the stage for a new wave of AI-powered economic growth in Malaysia and the wider ASEAN region. Held on Day 2 of the ASEAN AI Summit 2025, the event gathered around 300 industry delegates, bringing together government leaders, tech executives, and innovators to discuss the future of AI adoption in the region.

Apple is preparing a significant push into artificial intelligence with two new smart-home products. A tabletop “virtual companion” robot is planned for 2027, while a more compact smart-home display is expected by mid-2026.