News & Reviews:   airlines

Transport Minister Anthony Loke Siew Fook today announced that all airlines must provide mandatory full refunds to passengers of flights delayed by 5 hours or more. This new regulation will come into force starting this 2 September.

Earlier today, Malaysia Airlines recently posted an update on their Facebook page stating that due to the current COVID-19 outbreak, any customers who booked flights between 10 and 31 March 2020 will be eligible to re-book their flights to another date for free. However, it is best to note that you’re only eligible to re-book only once for free and any subsequent booking will be subjected to the usual rescheduling fee.