News & Reviews:   Artificial Intelligence

Today, TM One, the enterprise and government sector solutions arm of Telekom Malaysia Berhad (TM), has entered into a strategic Collaboration Agreement with SIRIM Academy, a subsidiary of SIRIM Berhad, to strengthen Malaysia’s national capabilities in information security, artificial intelligence (AI) governance, and workforce certification. Here's what you need to know about what it means for us.

KRAFTON — known for titles such as PUBG: Battlegrounds — announced that it is shifting its identity to become an “AI First” company — placing artificial intelligence at the very centre of its problem-solving, operations and growth strategy. During its internal live-talk event “KRAFTON LIVE TALK”, the company laid out its medium to long-term vision under the theme “AI First: Work, Company, Individual – The Future” and said the transformation extends across organisation, culture and technology.

While the boom in Generative AI still continues to grow, there have been niggling signs that it could, in fact, share certain aspects with the dot.com bubble. As such, we thought it might be a good idea to revisit the lessons learned from that and what might happen if the AI bubble bursts too. Check it out here.

Google is constantly expanding the usability of Gemini. The AI platform not only works on smartphones now, but can also function on various Google-based platforms for Google Workspace users. For instance, you can get Gemini to help you with spreadsheets in Google Sheets. In fact, Google has added more functions to it.

Coming soon on 21 October 2025, Samsung is set to usher in what the company calls “a new era of multimodal AI.” The announcement arrived with the promise of a landmark shift in how Samsung’s technology interacts with the world – an evolution toward devices built around artificial intelligence from the ground up.

Ransomware remains a devastating cyber threat, involving organizations from healthcare to education and governments to corporations. Today, Google Cloud announced a new, AI-powered defense for Google Drive particularly for Microsoft Office and Microsoft Windows files.

AI chatbot companies are constantly looking for new ways to make use of the technology. Typically, these platforms respond when you insert a prompt, which makes them reactive. But OpenAI is aiming for a more proactive version with its new ChatGPT Pulse.

Generative AI is utilised in various aspects today. We use these platforms to help summarise and discover solutions to our problems and perform other tasks. For instance, NotebookLM helps with research and studying. The latest update adds new features to help students study better.

The digital frustrations of a faulty search bar, the logistical headaches of maintaining consistent service across a vast hotel network, and the operational inefficiencies of traditional workflows are all too familiar. As customer expectations are on the rise in Malaysia, these issues can be a silent killer of sales and a major blow to brand reputation.

However, a glimpse into an AI-powered future is already underway just across the causeway. In Singapore, Gill Capital Group (powering brands like H&M in Indonesia and Thailand), Frasers Hospitality, and FairPrice Group are leveraging Google Cloud agentic solutions to tackle these very challenges head-on. These could provide a blueprint for how Malaysian counterparts in similar industries could also utilise such features.

The Malaysian company formerly known as MyEG, Zetrix AI Bhd recently introduced NurAI, which is a Shariah?compliant AI chatbot. Available for free for now (paid plans start from RM20 to RM200 per month and are coming soon), you can download it for both Android and iOS.