News & Reviews: compensation
Dec 02, 2019
Have you ever faced the test of patience when the item you ordered online just wouldn’t get delivered to you after several days? No worries! From now on, LazMall promised they would compensate you if your item didn’t get delivered on time. This must be good news for some of you who are frequent online shoppers and demand for fast delivery.
Mar 18, 2019
Starting 25 March 2019, Grab drivers will be eligible to collect a small fee of RM3 whenever a passenger cancels their booking after 5 minutes or does not show up at all. That’s not all, drivers who had their riders cancelled on them after the allocated time will not affect their Cancellation rate at all. However, it is best to take note that the drivers will not be compensated if they do not move towards the rider or took too long to reach their rider.