News & Reviews: full refund for delay

Transport Minister: Starting 2 Sept, airlines must provide mandatory full refunds to passengers for flights delayed by 5 hours or more

Aug 28, 2024

Transport Minister Anthony Loke Siew Fook today announced that all airlines must provide mandatory full refunds to passengers of flights delayed by 5 hours or more. This new regulation will come into force starting this 2 September.

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