News & Reviews:   restoration

In response to the recent fire incident at Putra Heights, CelcomDigi has stepped in to support affected families to stay connected during this difficult time.

Today, Telekom Malaysia announced that its technical teams are ready and committed to immediately restoring services and rebuilding any network infrastructure affected by the recent fire caused by a pipeline burst in Putra Heights. The restoration work will commence as soon as clearance is granted by BOMBA and the relevant authorities.

TM announces that it has restored 85% of flood-impacted services. After the successful restoration of the core services, 84,274 affected customers can now be online again. The company promised that it'll "continue this rigorous service restoration exercise to ensure the remainder of the customers is able to be connected soonest."