News & Reviews:   rider

It seems that Techcrunch.com recently mentioned that Grab plans to have all Grab drivers and riders vaccinated by 2022. With that in mind, Grab wants to work closely with government bodies to ensure that the vaccination is done as fast and as thoroughly as possible.

Recently, a new e-hailing service called Transporter has been officially launched in Malaysia which provides various services ranging from e-hailing to delivery. But that’s not all, the company mentioned that Transporter is expected to be rolled out across the country by the end of 2021, while the availability date for Sabah and Sarawak remains largely unknown.

Starting 25 March 2019, Grab drivers will be eligible to collect a small fee of RM3 whenever a passenger cancels their booking after 5 minutes or does not show up at all. That’s not all, drivers who had their riders cancelled on them after the allocated time will not affect their Cancellation rate at all. However, it is best to take note that the drivers will not be compensated if they do not move towards the rider or took too long to reach their rider.