News & Reviews:   streamyx

If you just got back from your Chinese New Year holiday, you might be surprised to learn that Telekom Malaysia (TM) will be phasing out its Streamyx/Unifi Lite services. The shutdown is scheduled from 28 February 2025 onwards, so if you happen to be a user, here is what it means for you.

Telekom Malaysia (TM) yesterday announced that it has expanded its fibre network to cover 5.9 million premises in our country within just the first quarter of 2022. Hence, TM is now only 100,000 premises short of the targeted 6 million entrusted to them under the National Digital Network (JENDELA) initiative.

TM chief executive officer (CEO) Mohamed Tajul Mohamed Sultan lauded the expanded fibre network coverage, saying that it would speed up the launch of 5G network in Malaysia. He further said that TM’s fibre infrastructure would benefit mobile telecommunication towers.

By now, most of you should have heard the news of Telekom Malaysian Berhad (TM) discontinuing both unifi Lite (aka Streamyx) and Business Broadband services. Why would the company do that? Well, TM has recently released a statement about it so read on below.

TM has announced 5 new customer care initiatives revolving around the promise of 24 Hours Service Restoration Guarantee or get an RM50 rebate if this is not achieved (but just for unifi customers above 100Mbps for now). The other 4 customer care initiatives include EasyFix Self-Service, Proactive Service Alerts, Service Tracker and access to unifi Elite Experts for better informed solutions. All of these initiatives are currently live starting from today.

We recently managed to get some time to ask Moharmustaqeem Mohammed, Acting Executive Vice President of unifi some questions, particularly about unifi, unifi lite, Streamyx, 5G and more. There's some value information amongst the wall of text so do check them out below.

As previously rumoured, Telekom Malaysia Berhad has unveiled a #khabarbaik announcement that the Unifi Air is real and official. Coming with unlimited internet data, the official price is just RM79/month and in addition to that, the Unifi Lite and Streamyx also got a new price tag RM69/month, as well as a new MyUnifi app for managing various related features.

Based on a report from Lowyat.net, there seems to be a Streamyx promo circulating around offering 8Mbps for RM100 a month and 4Mbps for RM90 a month. Not only that, the promo also offers unifi TV set top box as well as a wireless router and a DECT phone included in the packages mentioned. However, the promo is only available to newly registered customers only and not available to existing Streamyx customers.