Brand new mySamsung app in Malaysia
After four months since the announcement of mySamsung app earlier from Samsung SEA Forum, Samsung Malaysia Electronics is proud to finally announce the arrival of mySamsung programme in Malaysia. The app is designed for both new and current Samsung customers to access through their mobile, which will help customers manage their devices, provide easy and direct access to customer service representatives as well as share ownership privileges to get the most out of their Samsung devices.
As most customers won't always know where to go or what to look for and might not be aware of specific features or content, the app will help recommend the right tool for easy onboarding. Once the device is set-up, the app provides useful tips recommendations via notifications from customising the device to highlighting security features as well as using the various functions such as the camera, or optimise their device usage like extending battery life to saving device memory. They can also enjoy direct access to customer service with one tap through the app.
The mySamsung app is compatible with Android OS 4.3 (Jellybean) and above, below are the following devices that are eligible for the app:
- GALAXY Note 3
- GALAXY Note 4
- GALAXY Note Edge
- Galaxy Note 5
- GALAXY S4
- GALAXY S5
- Galaxy S6, S6 edge & Galaxy S6 edge+
- Galaxy S7 & S7 edge
- Galaxy A5 & A7 (2016)
- Galaxy J5 & J7 (2016)