A few days ago, we published a piece of recent news about InDrive and Maxim ceasing operations in Malaysia. With that, we just got in touch with Maxim Malaysia, addressing the matter. Below is a clarification letter to offer accurate information and context regarding this topic.
According to Maxim Malaysia, it confirms that there are ongoing discussions with relevant authorities to address regulatory matters. The company emphasised its dedication to transparency and clarity for its users, partners, vendors, and stakeholders as it continues to operate and provide e-hailing services throughout Malaysia.
Since its launch in Malaysia, Maxim has prioritised public safety, ensuring that users of its app feel secure while accessing a wide range of mobility and delivery services. Operating under an intermediate license, the platform connects partner-drivers with users, enabling seamless service delivery across the country.
Maxim Malaysia underscored its strict screening and compliance procedures, which include comprehensive checks conducted by its officers. These checks ensure that all partner-drivers meet the legal requirements outlined by the Land Public Transport Agency (APAD) and the Ministry of Transport (MOT).
In support of regulatory compliance and skill development, Maxim Malaysia has partnered with driving schools across the nation to help drivers obtain Public Service Vehicle (PSV) licenses. It has also worked closely with the Road Transport Department (JPJ) to ensure drivers understand local traffic regulations.
Maxim also mentioned that it continues to support the digital economy with a technological platform that includes accessibility features for persons with disabilities (OKU), promoting inclusivity and equal access. The company also contributes to the broader economy by offering income opportunities for drivers and service providers, helping them support their families.
Maxim Malaysia reaffirmed its commitment to adhering to Malaysian laws, working in cooperation with government authorities to resolve any concerns, and continuing to invest in digital innovation. The company remains focused on contributing to the development of Malaysia’s IT and e-hailing ecosystem while ensuring safe, reliable, and inclusive service for all.
COMMENTS