Samsung explains why the Samsung Galaxy Fold launch is postponed
As of yesterday, we’ve heard that the Samsung Galaxy Fold launch in Shanghai on the 24th and 26th of April was to be postponed due to venue issues. Today, the Korean manufacturer released an official statement in regards to the issue which came as no surprise due to the horrendous display issue that has been going on with the Fold.
Tech reviewers who had received the device early found that their screens would randomly spaz out due to a defect in the folding mechanism. Another instance for damage is when reviewers would peel off the top layer of the display, thinking that it’s the screen protector, causing damage to the screen.
Samsung has responded to the issue, mentioning that the Samsung Galaxy Fold definitely needs to be improved. Here’s the full statement:
We recently unveiled a completely new mobile category: a smartphone using multiple new technologies and materials to create a display that is flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.
While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.
To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks.
Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.
We will take measures to strengthen the display protection. We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold.
We value the trust our customers place in us and they are always our top priority. Samsung is committed to working closely with customers and partners to move the industry forward. We want to thank them for their patience and understanding.
For now, Samsung is working on strengthening the display and figure out a way to deter users from peeling the top layer of the display. No new release date has been mentioned so far but they did mention that they will be announcing it in the coming weeks. What do you think of the whole situation? Make sure to check back on TechNave.com for the official release date for the Samsung Galaxy Fold!