Current Location: Home > 2015 J.D. Power HDTV Satisfaction Report

News & Reviews:   2015 J.D. Power HDTV Satisfaction Report

  • Samsung maintains top ranking in 2015 J.D. Power HDTV Satisfaction Report for 2nd year

    Samsung maintains top ranking in 2015 J.D. Power HDTV Satisfaction Report for 2nd year

    Samsung Electronics has managed to maintain its position as the highest ranking HDTV manufacturer for the 2015 J.D. Power HDTV Satisfaction Report in the 50-inch and 50-inches or below for the second year in a row. J.D. Power surveyed more than 3750 consumers who purchased a HDTV in the past 12 months to arrive at these rankings. Satisfaction is measured on a scale of 1000 based on eight factors: overall satisfaction, performance, reliability, ease of operation, style/appearance, features, warranty and price. According to the study, Samsung ranked highest in the 50-inches and above category with a score of 871 and highest in the 50-inches and below category with a score of 856. In both categories, the brand ranked highest for overall satisfaction, performance, reliability, style and appearance, features and warranty. Leveraging years of expertise in the home entertainment space, and taking into account the voice of market and customer needs, Samsung continues to elevate the viewing experience for consumers with its new SUHD TVs. With superior 4K UHD picture quality, brilliant colors and details, the SUHD TVs continue to set a new standard in TV innovation. Here's what Samsung had to say about it:

    “We strive to innovate and provide an unrivaled home viewing experience for consumers with spectacular picture quality. Samsung is honored to receive a top ranking in customer satisfaction for two years in a row and we look forward to delivering top quality and innovation in years to come.” Bill Lee, Vice President of the Television Product Marketing Division at Samsung Electronics America