News & Reviews:   grab driver

If you're a Grab user, you should have received a new email notification about GrabAssist. It is a new specialised transport service created to provide better accessibility and convenience for People with Disabilities (PWD), senior citizens, and riders who require additional mobility assistance.

In case you missed it, a Malaysian passenger uploaded an image on Twitter X showing his disbelief. The image shows an e-hailing driver with his cardboard showing additional charges for using the vehicle's air conditioner.

Starting today (16 January 2023), Grab is implementing a change to its fare structure during peak hours in Klang Valley that would provide fairer compensation for Grab drivers. As for consumers, the change would mean higher fares when the ride is stuck in traffic.

Previously, we reported on the reasons as to why e-hailing fares saw a sudden surge in Malaysia, with one of the reasons being an imbalanced supply-and-demand. Well, it looks like there would be a silver lining as two new developments may rectify the matter in the near future.

Update: The Grab app services are back online

If you can't seem to get a Grab driver at this hour, you're not alone. Grab Malaysia just posted that the servers are experiencing a service disruption at this very moment. From our end, we haven't tried using any of the services but it seems that the promotions on the homepage are missing entirely.