News & Reviews: refund
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Jan 28, 2025

Besides paying for tolls and public transportation, you can’t really do much else with the money stored inside your Touch ’n Go card. While many would assume that the remaining balance would be lost forever if the card is stolen, damaged or expired, this is actually not the case, as Touch ’n Go allows users to request a cash refund for the remaining balance online.
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Sep 02, 2024

Previously, we reported that all airlines in Malaysia must provide mandatory full refunds to passengers of flights delayed by 5 hours or more. Now, the Malaysian Aviation Commission (MAVCOM) has iterated that refunds must include any carbon fee charges and be made through the original mode of payment.
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Jul 09, 2024

Popular e-commerce platform Lazada today announced the introduction of new return and refund policies in Malaysia. Meant to enable customers to enjoy a more flexible and worry-free shopping experience, read on to learn more.
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Sep 30, 2022

While Google Stadia has never stepped foot in Malaysia, it's still quite shocking to hear the news from Google that the streaming gaming platform will be shutting down. Only after going live in 2019, the company decided to axe the project due to the lack of traction with users.
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Dec 18, 2020

Based on a statement by Sony Interactive Entertainment, it seems that they will be offering a full refund for all customers who bought Cyberpunk 2077, due to the fact that it was deemed faulty, and did not perform up to expectations. This is because the game was virtually unplayable with the framerate dropping to as low at 18FPS, which is not a smooth experience.
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Mar 16, 2020

It seems like we just can't catch a break from the COVID-19 outbreak. More and more gatherings or upcoming outdoor activities and weddings are likely to be cancelled or delayed. With this, Airbnb has recently announced that their Extenuating Circumstances policy has been updated and expanded worldwide.
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Jul 09, 2019

DirectD has posted an update on their Facebook page stating that all HONOR smartphones that are not able to access to selected apps on the Google Play Store, will be eligible for a full refund. However, it is best to note that the HONOR smartphones must be purchased from DirectD along with a valid warranty in order to perform a refund.
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