News & Reviews:   unifi Malaysia

After Unifi brochures of the Sony PlayStation 5 bundle appeared, it’s finally gone official and you can now get this recently hard-to-get gaming console with the Unifi 800Mbps plan… but there’s a catch. It’s not just the normal 800Mbps plan, but you’ll also have to pay for an extra UNI5G Postpaid 65 plan AND you can’t say no to the additional Unifi TV bundle. 

One of the largest internet service providers in Malaysia, unifi is currently undergoing maintenance and infrastructure upgrading works nationwide. Set to be completed within approximately 24 hours, certain areas will be experiencing a disruption to their connections while the works are ongoing.

The recent floods in Selangor and other parts of Malaysia have been devastating for many people. Reaching out to those who have discovered that their router and other unifi equipment became damaged due to the floods, TM have announced via their twitter that you can get those exchanged for FREE.

TM has announced 5 new customer care initiatives revolving around the promise of 24 Hours Service Restoration Guarantee or get an RM50 rebate if this is not achieved (but just for unifi customers above 100Mbps for now). The other 4 customer care initiatives include EasyFix Self-Service, Proactive Service Alerts, Service Tracker and access to unifi Elite Experts for better informed solutions. All of these initiatives are currently live starting from today.

We recently managed to get some time to ask Moharmustaqeem Mohammed, Acting Executive Vice President of unifi some questions, particularly about unifi, unifi lite, Streamyx, 5G and more. There's some value information amongst the wall of text so do check them out below.