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Customer services, you all have heard many kinds of stories, some are good, some are bad, or hilarious. But just earlier this year, Mr Phnuah made a call to the Samsung Customer Service Careline (1-800-88-9999) to arrange for technicians to visit his home to check up on his Samsung Smart TV. As promised, the technicians went over and immediately rectified his TV.

This week we didn't see any big announcements but ASUS Malaysia did announce that their ASUS ZenFone 3 will be coming to Malaysia soon at their Zenvolution event on 6 August 2016. If you want some previous generation ASUS ZenFones, check out their ASUS Concept Store at the DirectD center in Subang.

VHS video tapes or cassete tapes were the media used to record and playback video way back before VCDs, DVDs, Bluray discs and streaming made their way to our living rooms. Their death note was officially signed when Funai, the only manufacturer of VCR players said that they will stop making them due to lack of parts and a shrinking market.

The smartphone business is always a tough war to compete with each brand offers their best of the best flagship and budget devices. Yesterday, a Market research firm TrendForce has released market numbers for Q2 2016. Surprisingly, Huawei took a the lead in China with nearly 21% share. Do note that, China is the world's largest smartphone market.

Yet a new crop of Samsung Galaxy Note 7 shots appears online – only this time it is the canceled normal screen model. Plus, a quick video on how the iris-scanning feature works

Today, Samsung Malaysia Electronics held a showcase room in Kuala Lumpur International AV Show in the heart of Bukit Bintang. The products that were displayed at the convention today were the new 2016 SUHD TVs with Quantum dot display that debuted at the Samsung SEA Forum 2016 earlier this year and a top range audio system - the Samsung Premium Soundbar with Dolby Atmos Selected Outlets for next level entertainment.

We are expecting a new Blackberry Android device in the next few weeks, and thanks to a filing through the US FCC, we can confirm its existence.

Ahead from July 27, where we expect new products from Xiaomi to be released to the world, leaks of the presentation deck for the Mi Notebook has been leaked online. Featuring Intel Skylake processors, the laptop looks pretty good, at least in the renders.

Full day battery is now possible thanks to advancement and optimization of both hardware and software. What if you want to go beyond just a full 24 hours on a single charge? Gionee is hinting that their upcoming phone may just do that – thanks to a massive 6020mAh battery.

Taking a short break from smartphone news, we now bring you some news from the laptop world. It has come to our attention that according to a source from a Chinese media, a new Lenovo 4G laptop is planned to be released in the next two months or so featuring an integrated cellular network antenna, this means that it will allow internet connection to be available everywhere.