News & Reviews:   Grab

Grab has officially received the first Cross-Border Ride-Hail Service Operator Licence (CRSOL), allowing it to operate app-based cross-border taxi booking services between Singapore and Malaysia. The announcement was made on 30 April 2026, with a pilot service expected to start from 4 May 2026.

While not an official announcement, Grab has rolled out a new Women-Only Rides feature in beta, aimed at providing added safety and peace of mind for female passengers in Klang Valley. The feature is currently limited to the region as part of an early testing phase before a potential wider rollout.

Grab might launch a new feature called Women-Only Rides (Beta), which allows female passengers to book rides with female drivers. This feature was introduced in an effort to improve the comfort and safety of female users when using the e-hailing service.

Grab Malaysia has standardised the PayLater interest rate to 1.25% per month starting today. This will apply to all new 4, 8 and 12-month instalment plans and only applies to transactions made today. So, what should you know about it?

Credit Bureau Malaysia (CBM) recently announced that it has launched its first Malaysian Partner App on the Grab Malaysia platform. The move is to provide personalized digital credit insights via their CBM MyScore Report.

If you're a Grab user, you should have received a new email notification about GrabAssist. It is a new specialised transport service created to provide better accessibility and convenience for People with Disabilities (PWD), senior citizens, and riders who require additional mobility assistance.

Grab has now added a new feature to their app, which is the ability to make table reservations at Grab's restaurant partners. So, what should you know about it?

The Sarawak government is evaluating a proposal from Grab Malaysia to launch a Proof-of-Concept (PoC) for electric-powered sampans on the Sarawak River. This initiative aims to modernise conventional river crossings by combining tradition with innovation.

Grab Holdings Limited has announced a definitive agreement to invest US$60 million (~RM249 million) in Vay Technology GmbH, a Berlin-based remote-driving technology company. The deal marks Grab’s entry into the fast-evolving world of teledriving and autonomous vehicle innovation. Subject to regulatory approvals and standard closing conditions, the investment is expected to be completed by the fourth quarter of 2025, giving Grab a minority equity stake in Vay.

Grab recently announced that it has invested in May Mobility, supporting the company's development of self-driving technology, and aims to bring robotaxis technology to the Southeast Asia region as early as 2026. So, what should you know about it?