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Just before the weekend last week, Samsung Malaysia Electronics held a 3S Smart Service contest for its service centre (SVCs) and call centre (CCC) staffs nationwide. The 3S represents Samsung’s customer service philosophy and motto, which are speed, solution and satisfaction.

The purpose of the contest was to serve as an ideal platform for customer service officers to improve their customer service skills, product and technical knowledge to continuously strive and to respond to the customers’ needs with top class quality services .

Now that the CES 2016 new has quiet down, Sony decided to tease us on an upcoming pink device yesterday until now on their Instagram page. In just two days (including today), they have posted 6 different pictures already and counting.

We still don’t know which device will be unveiled, it could be either the Xperia Z5 or Xperia C5 series model that were released just last year. We also have another picture (below) which could be part of Sony Xperia C series.

Apart from the usual smartphones, tablets and cameras, another fairly interesting CES 2016 find came with the EHANG 184, the world's first Autonomous Aerial Vehicle (AAV). EHANG usually make quadrocopter drones, and the EHANG 184 is a giant quadrocopter (with 8 motors) that can carry a person (not more than 220 lbs).

In addition, the EHANG 184 flies itself, as it has an onboard autonomous system that lets you select a route with just a tap of the touchscreen. We're not certain how smart the system is though because if you select to land on an uneven mountaintop you may likely have a very big crash and fall but according to EHANG they've focused on absolute safety for the 184.

At CES 2016, TP-Link (makers of mostly routers and other networking products), announced their new TP-Link Neffos smartphones. They consist of the TP-Link Neffos C5, TP-Link Neffos C5 Max and TP-Link Neffos C5L and look a lot like the LG G4. No Malaysia release dates or pricing details yet but they are expected to be released in late Q1 of 2016.

We've seen quite a few add-on jelly lens that you can either seal on or clip on to a smartphone but ExoLens takes it a step further by offering a wide-angle, telephoto and macro add on lens using Zeiss optics. Quite obviously, the add-on lenses are much larger than your average jelly lens, but the frame is also suitably larger as well and can be mounted on a standard tripod stand. So far, it is just for the Apple iPhone 6s, 6s Plus, 6 and 6 Plus but there are plans for a Samsung Galaxy phone version as well. No Malaysia release dates or pricing details but ExoLens should be available in Q2 2016 at $299 (RM1322) for the macro and wide-angle lens or $199 (RM880) for the telephoto lens.

While the CES 2016 craze is still on-going, Xiaomi has decided to release a teaser regarding the Redmi 3 smartphone. Judging by the teaser, it’s safe to say that the device will indeed be launched on next Tuesday, 12 January.

Edit - Tech specs wise, the teaser also confirms the full metal Redmi 3 will carry a 5-inch display and a huge 4100 mAh battery pack. Tech specs wise, the teaser also confirms the full metal Redmi 3 will carry a 5-inch display. This goes in hand with the device’s certification from TENAA just before the end of 2015, which will sport an octa-core 1.5GHz processor, 2GB RAM, a 16GB internal storage (expandable memory available), a 8MP or 13MP rear camera + 5MP front camera, and lastly operating on MIUI based on Android 5.1.1 Lollipop.

Casio are taking a crack at the smartwatch connundrum with their rugged military grade Casio Smart Outdoor Watch. Featuring a MIL-STD-810G military standard exterior that is water resistant up to 50 meters the watch has a double layer screen, one in colour and one in monochrome LCD.

The colour screen lets you use it like a standard Android Wear smartwatch but only lasts about a day, while the monochrome LCD version tells the time but lasts about a month. The watch has a built-in microphone, pressure sensor, accelerometer and compass. However, while there are no Malaysia release dates or pricing details it is expected to go for $500 (RM2200) or more.

The invites are out and we now know that the ASUS ZenFone Zoom will finally be arriving here in Malaysia on 13.1.2016. Tech specs and features include an Intel Atom processor and a 13MP rear camera with laser autofocus, 3x optical zoom and optical image stabilization. Quite clearly, the ZenFone Zoom is targeted at the smartphone photographers out there but there are still no Malaysia pricing details just yet. In the meantime, check out the videos and tech specs in this article.

Sony Corporation revealed many new products during CES 2016 planned for this year, the products revealed by Sony Electronics (SEL) President and COO Michael Fasulo were the X93D series of BRAVIA 4K LCD TV, new Sony audio products, three new camcorder series, and two new Life Space UX products which can be found below. 

Sony Corporation President and CEO Kazuo Hirai stated, “From the choices we’re making to be differentiated and unique, to the curiosity that drives our passion to face challenges, to our commitment as enablers of creativity, it is clear that the philosophical and strategic pillars are in place to continue to build a stronger, better, more profitable Sony. Providing kando continues to be the core focus and goal of our business.”

Logitech has revealed a new gaming mouse for Malaysia and it’s a new addition to Logitech’s Proteus Core line - the G502 Proteus Spectrum RGB Gaming Mouse. The battle mouse will be available soon in mid January with a price tag of RM369 (with GST).

The new G502 Proteus Spectrum is designed to be customizable to the gamer’s needs with 11 programmable buttons, removable weights, and changeable per-game profile settings with the help of Logitech Gaming Software.