News & Reviews:   e-hailing

Grab has officially received the first Cross-Border Ride-Hail Service Operator Licence (CRSOL), allowing it to operate app-based cross-border taxi booking services between Singapore and Malaysia. The announcement was made on 30 April 2026, with a pilot service expected to start from 4 May 2026.

Recently, Maxim Malaysia stated that the e-hailing sector remains open to individuals of all ages, with no upper age limit, provided applicants meet the necessary licensing and safety requirements. So, what should you know about it?

Today, Malaysia’s Ministry of Finance (MoF) has announced that a tiered eligibility system under the BUDI MADANI RON95 (BUDI95) petrol subsidy programme will be activated in the middle of each month. Introducing a more tailored fuel support mechanism for e-hailing drivers based on their monthly travel distances, the scheme aims to create a fairer and more inclusive distribution of subsidised petrol while safeguarding the livelihoods of drivers who rely on fuel for their daily operations.

The Ministry of Transport is open to the re-evaluation of motorcycle e-hailing services. Transport Minister Anthony Loke said the matter had been discussed before, but it was not well received. So, what should you know about it?

During the Engine Lubricant Contribution Program yesterday, our local Minister of Communications, Fahmi Fadzil made a statement that telcos need to do better in providing affordable internet packages to taxi and e-hailing drivers.

In case you missed it, a Malaysian passenger uploaded an image on Twitter X showing his disbelief. The image shows an e-hailing driver with his cardboard showing additional charges for using the vehicle's air conditioner.

For some reason, there is a surge of new e-hailing services in Malaysia. The latest player to come into the market is GV Ride (GVR). To make itself distinct from other competitors, it will introduce electric vehicle (EV) services in December. This marks the first company to offer such services.

When it comes to e-hailing services, most people will think of Grab. Well, it looks like we have another competitor in the market. According to sources, Bolt has already launched in Malaysia but without telling anyone.

Transport Minister Anthony Loke Siew Fook has revealed that his Ministry has never approved any e-hailing service provider in the country to use the price bidding system for passengers. He added that his ministry was not informed about the matter and has since directed the Land Public Transport Agency (APAD) to investigate the matter.

When it comes to e-hailing rides in Malaysia, most people would think of Grab and AirAsia. However, there may be another player coming into the industry. A company called Bolt just posted a job post on LinkedIn two weeks ago, looking for a country manager position.