News & Reviews:   tiktok shop

In a move to further enhance customer experience and build trust within its platform, TikTok Shop Malaysia has officially extended its Free Returns period from 15 to 30 days. This is exclusively for authentic branded products purchased on TikTok Shop Mall.

Besut Police Chief Supt Azamuddin Ahmad@Abu recently revealed that a 67-year-old former teacher in Jertih, Besut, Terengganu, lost over  RM80,000 after he was duped by a TikTok Shop scam. The victim fell for the scam, which involved a fake offer to open an online business on TikTok Shop.

Consumers in Malaysia were the 6th biggest spenders on TikTok Shop last year, as the e-commerce platform recorded an impressive gross merchandise value (GMV) of USD2.724 billion or ~RM12.07 billion in the country. Moreover, it’s a significant increase from 2023 - a 104% year-on-year increase, to be exact - when TikTok Shop recorded a USD1.3 billion or ~RM5.77 billion in Malaysia.

E-commerce platform TikTok Shop yesterday held its TikTok Shop 11.11 Mega LIVE Showdown, which brought together over 5 million Malaysians tuning in to connect with their favourite local creators, MSMEs, and brands. It garnered impressive results, as the 4-hour livestream generated approximately 80,000 livestream orders!

As 11.11 approaches, TikTok Malaysia announced that its TikTok Shop will have an upcoming 11.11 Mega Sale from 7 - 11 November 2024. There will be RM11 million worth of vouchers available for redemption and attractive prizes, including car giveaways as livestream-exclusive prizes and free shipping vouchers.

TikTok Shop is not only a place to shop but also a space that allows sellers to promote their business effectively. More than 42000 brands have been permitted to display and sell products in TikTok Shop until July 2024. However, as the number of transactions in TikTok Shop increases, the risk of fraud is also seen to be getting worse. Various modus operandi are used by the groups involved to make money from the victims.

TikTok Shop Malaysia is now informing the sellers and merchants on the platform, that they will increase the commission fee charge as well as the transaction fee, effective September 5, 2024. The commission fee charged by TikTok Shop is based on the product category and varies by category. So, what should you know about it?

Recently, we mentioned how Lazada Malaysia introduced an 8% SST tax. Now, Pos Malaysia has follow suit and announced a new tax policy for its deliveries. That said, what should you know about it?

Previously, we mentioned the possible actions for the government and ministries to take against TikTok Shop. This was done because of the recent ban on TikTok Shop in Indonesia. Today, TikTok Shop Malaysia launched TikTok Shop Mall. So, what should you know about it?

Previously, we reported that the government is considering whether to follow Indonesia and ban TikTok Shop in our country. The Communications and Digital Ministry (KKD) has since given an update on the matter, saying that relevant ministries and agencies will discuss what to do next.