News & Reviews:   cimb

A few hours ago, CIMB customers have been experiencing server lag on the OCTO App. The bank has already acknowledged the intermittent slowness, and its team is working to resolve the issue.

CIMB Bank Berhad has announced that several key banking services will experience temporary disruptions due to scheduled system maintenance. So, what should you know about it?

CIMB recently issued an important alert for debit cardholders: its myDebit network will briefly go offline this weekend for scheduled maintenance.  The affected time slots are: 16 and 17 August (Saturday and Sunday) at midnight until 8 AM and 5 AM, respectively.

CIMB Bank has launched Amira, its new AI-powered digital assistant, with no cost to customers. Starting from 21 July 2025, Amira will begin reaching out to selected users through official CIMB phone numbers, offering reminders for payment dues and motor insurance renewals.

CIMB OCTO is CIMB's banking app, replacing the previous CIMBClicks offering. Recently, the app has added a new feature. So, what should you know about it?

Starting 30 June 2025, CIMB customers in Malaysia who reset their CIMB Clicks or CIMB OCTO App password or User ID will face a 12-hour cooling-off period before they can log in and access their accounts.

CIMB has announced that the MyDebit system will undergo a temporary scheduled outage in June 2025 as part of system maintenance aimed at enhancing the user experience.So, what should you know about it?

In this short news announcement, CIMB Bank has stated that starting 25 June 2025, the CIMB OCTO mobile banking app will require updated minimum operating system (OS) versions to enhance performance and security.

As digital banking improves, more local banks start using new ways to connect with customers. Maybank is among the earliest, with all transaction approvals and notifications sent only through the MAE app. Now CIMB is doing the same with its CIMB OCTO app.

Hari Raya Aidilfitri is just two weeks away, and now is the best time to withdraw banknotes you want to give as duit raya. CIMB has listed the locations of 29 ATMs nationwide that can be used to withdraw RM10 banknotes. Withdrawals can be made starting today, March 17, until March 31, 2025.