News & Reviews:   maybank

Maybank has now announced that it will conduct a Customer Experience Survey to further improve its services, starting from August to November 2024 . So, what should you know about it?

Bank Negara Malaysia (BNM) in a statement today revealed that it has fined both Maybank and CIMB for prolonged disruptions in several banking services. Maybank (Malayan Banking Bhd and Maybank Islamic Bhd) was fined RM4.32 million, while CIMB (CIMB Bank Bhd and CIMB Islamic Bank Bhd) was fined RM760,000.

Getting malware on your phone can be detrimental, especially when you go into any suspicious links or install them. In a continuing effort to fight against scams, Maybank has announced a new security feature on the MAE app to counter those.

As known, the Maybank2u application can no longer be downloaded from the application store starting 30 June 2024. Following the move, Maybank has now announced that the Maybank2u application will be discontinued effective 28 August 2024. Meaning, that the user can no longer access the account or any function on the Maybank2u MY application after it is terminated.

Maybank has now announced that they will introduce a 12-hour cooling-off period, for each increase in the limit of money transfers through the Maybank2U site, effective July 31, 2024. This step is done in an effort to curb online banking fraud, as well as prevent fraud that will try to increase the transaction transfer limit.

Today, Maybank rolled out a new update on the MAE app that allows users to switch between individual and sole proprietor access. To use this new feature, customers must update the MAE app to the latest 0.9.25 version on the Apple App Store, Google Play Store and Huawei AppGallery.

It's been four years since Maybank released the MAE app and we were wondering when the original Maybank2u MY app will be officially shut down and be replaced. Well, there's still no date announced yet but starting on 30 June 2024 onwards, it's recommended to switch over to MAE.

After waiting for a long time, now it seems that Maybank has added support for Google Pay, allowing users of Android devices with NFC support to add Maybank cards to Google Wallet , and use them in payments at terminals in stores.

As scams continue to go rampant, here's a miraculous story of how Maybank managed to save a customer, Fatimah, from losing RM150,000 to individuals impersonating enforcement agency officers. It happened in a Maybank Kampung Baru branch whereby an employee thwarted the scammers from making the transaction.  

If you have a Maybank account, you might want to pay attention to this news. Recently, Maybank announced that it will suspend some services on 9 March 2024. That said, what should you know about it?